Understanding Your Utility Bill

With the introduction of competitive providers in the telecommunications, gas and electric industry, consumers may find it increasingly difficult to make sense of the various rates, fees and charges that appear on their bills. How can you make sure your utility bill is accurate?

• Carefully review your bill each month.
• Question and investigate any charges that you don’t understand.
• Read all flyers and additional materials included with your bill.

Many of our utilities provide information on understanding your utility bill right on their websites. Links to those sites are shown below. In addition, the Federal Communications Commission’s website provides valuable information to consumers on reading and understanding a telephone bill.

• Unitil
  http://services.unitil.com/nh/read_bill.asp
• PSNH
  http://www.psnh.com/CustomerSupport/Home/UnderstandingYourBill.aspx
  

• Unitil
  http://services.unitil.com/nh/read_bill.asp
• National Grid
  http://www2.nationalgridus.com/customer/choose_region.jsp?sect=/customer/billing/understand

• Federal Communications Commission
  www.fcc.gov/cgb/consumerfacts/understanding.html
• Granite State Telephone
  www.gstelephone.com/cr_invoice.html
• TDS Telecom
  www.tdstelecom.com/cust_serv/how_to_read_bill.asp
• Merrimack County Telephone
  www.tdstelecom.com/cust_serv/how_to_read_bill.asp