New Hampshire Public Utilities Commission

DT 14-102

William G. Whalen

Complaint Against FairPoint Communications, Inc. - Rate Increase Dispute

TAB	DATE	DESCRIPTION	FILED BY
1	04/15/14	Order of Notice	Debra A. Howland
2	04/24/14	Devine Millimet on behalf of NNETO dba FairPoint Affidavit of Publication	Abigale E. Chesley
3	03/24/14	William G. Whalen Ltr of Complaint	William G. Whalen
4	04/29/14	NNETO dba FairPoint Statement of Position Cover Letter Statement Marked as Exhibit 4 at 05/07/14 hearing	Ryan P. Taylor
5	05/02/14	New Hampshire Legal Assistance Petition for Intervention Cover Letter Petition	Daniel Feltes
6	05/05/14	NNETO dba FairPoint Supplemental Filing Cover Letter Filing Filing - previously confidential Originally filed as Confidential. Ruled not confidential and was Marked as Exhibit 2 at 05/07/14 hearing	Ryan P. Taylor
7	05/06/14	NNETO dba FairPoint Objection to New Hampshire Legal Assistance Petition for Intervention Cover Letter Objection	Sean M. Galvin
8	05/07/14	New Hampshire Legal Assistance Statement Presented at hearing	Daniel Feltes
9	05/08/14	Clerk Report Exhibit 1 Exhibit 2 see Tab 6 Exhibit 3 Exhibit 4 see Tab 4 Exhibit 5	Staff
10	05/21/14	NNETO dba FairPoint responses to Record Requests Confidential Material in Commission File Cover Letter Responses NNETO dba FairPoint Motion for Confidential Treatment of Certain Record Responses Cover Letter Motion	Sean M. Galvin
11	05/22/14	Transcript of hearing held 5/7/14	Steven E. Patnaude
12	05/22/14	NNETO dba FairPoint Ltr of Correction Cover Letter Attachment	Sean M. Galvin
13	05/30/14	New Hampshire Legal Assistance Objection to FairPoint Motion for Confidential Treatment Cover Letter Objection	Daniel J. Feltes
14	06/10/14	NNETO dba FairPoint Motion to Amend Motion for Confidential Treatment Cover Letter Motion	Sean M. Galvin
15	06/10/14	NNETO dba FairPoint Motion to Amend General and Specific Objections and Updated Record Response Confidential Material in Commission File Cover Letter with Errata Sheet Motion Updated Record Responses Marked as Exhibits 6 through 11 at 05/07/14 hearing	Sean M. Galvin
16	06/20/14	NNETO d/b/a FairPoint Response to New Hampshire Legal Assistance Objection to FairPoint Motion for Confidential Treatment	Sean M. Galvin
17	06/26/14	Order No. 25,679 Ruling on Complaint	NHPUC
18	07/02/14	NNETO d/b/a FairPoint Emergency Motion for Stay Cover Letter Motion	Sean M. Galvin
19	07/03/14	Sec Ltr granting Emergency Motion for Stay	Debra A. Howland
20	07/25/14	Staff assents to request for modification of Order No. 25,679	Staff
21	07/25/14	NNETO d/b/a FairPoint Motion for Rehearing of Order No. 25,679 Cover Letter Motion Attachments	Harry N. Malone
22	08/12/14	Order No. 25,706 Granting Relief Requested in Motion for Rehearing	NHPUC
23	10/01/14	Staff Recommendation Case Closed	Staff

EXHIBITS
DATE	NO.	DESCRIPTION	WITNESS
05/07/14	1	Business Name History	William G. Whalen
05/07/14	2	NNETO dba FairPoint Supplemental Filing Filed 05/05/14 Tab 6 of original filing (confidentially) - ruled not confidential at hearing	William G. Whalen
05/07/14	3	NNETO dba FairPoint Bill Invoices to Complainant	William G. Whalen
05/07/14	4	NNETO dba FairPoint Statement of Position Cover Letter Statement Filed 04/29/14 Tab 4 of original filing	Ryan P. Taylor
05/07/14	5	NNETO dba FairPoint Exchange and Network Services Tariff pgs	Ryan P. Taylor
06/10/14	6	RECORD REQUEST 1 Application of FairPoint information systems to adjustment of bills for customer accounts reclassified as basic service. Filed 06/10/14 Tab 15 of original filing
06/10/14	7	RECORD REQUEST 2 FairPoint's Centrex service - involves multiple lines or a single trunk line serving multiple lines Filed 06/10/14 Tab 15 of original filing
06/10/14	8	RECORD REQUEST 3 Bill inserts sent to the Whalens regarding May 2013 and March 2014 FairPoint rate increases Filed 06/10/14 Tab 15 of original filing
06/10/14	9	RECORD REQUEST 4 Written document used for guidance to FairPoint customer service representatives regarding basic service eligibility Confidential Material in Commission File Filed 06/10/14 Tab 15 of original filing
06/10/14	10	RECORD REQUEST 5 FairPoint written policy regarding Lifeline program eligibility Filed 06/10/14 Tab 15 of original filing
06/10/14	11	RECORD REQUEST 6 FairPoint written policy for any service that would make a customer ineligible for any other service or option Filed 06/10/14 Tab 15 of original filing