DR 97-214 IMPLEMENTATION OF THE TELECOMMUNICATIONS ACT OF 1996 Order Nisi Establishing a Lifeline Program for Low Income Customers Pursuant to FCC Order 97-157 O R D E R N O. 22,748 October 7, 1997 I. PROCEDURAL BACKGROUND Pursuant to Order No. 97-157, issued May 8, 1997 in CC Docket 96-45 (Universal Service Order), the Federal Communications Commission (FCC) requires telecommunications carriers to meet certain requirements, including, inter alia, the provision of the federally funded Lifeline program (Lifeline), in order to receive federal universal service funds. The Universal Service Order directs state commissions to designate qualifying carriers as Eligible Telecommunications Carriers. Because New Hampshire carriers have not been required to provide Lifeline in the past, this docket is commenced to declare the New Hampshire Public Utilities Commission's intent to maximize the federal support available for Lifeline customers and to establish the method for identifying qualified Lifeline customers, thus helping New Hampshire carriers to file appropriate Lifeline tariffs which will meet that portion of the ETC designation process. Completion of the ETC designation process is separate and subsequent to the filing of Lifeline tariffs. II. DESCRIPTION OF LIFELINE Lifeline provides federal funds to reduce residential end-user Subscriber Line Charges. Effective January 1, 1998, the FCC will provide a $3.50 credit to the Subscriber Line Charge and an additional $1.75 per line per month. Federal funding eligibility is contingent upon state commission approval of a tariff reducing the basic local exchange rate by $1.75, for a total Lifeline discount of $5.25 per line per month for an eligible customer. No state matching funds are required in order to obtain the federal funding of $5.25. States may provide additional state funds to support an even greater Lifeline discount. The federal government will provide an additional contribution of no more than $1.75 if the state provides funding of $3.50, for a total Lifeline discount of $10.50 ($7.00 in federal contributions, $3.50 in state contributions). New Hampshire, however, does not currently fund low income telecommunications customers. In New Hampshire, Bell Atlantic offers a low use measured local service for $9.61 per month. Independent Telephone Companies' residential rates range between $6.92 and $15.78 Lifeline would discount each of these rates for eligible customers by $5.25. Given the low basic exchange rates available in New Hampshire, we believe a $5.25 Lifeline discount is sufficient, but we will defer to the judgment of the Legislature whether a greater discount should be provided. Such a program would, presumably, be funded through a surcharge on all New Hampshire telecommunications customers. The recently formed Joint Oversight Committee on Telecommunications might be the appropriate body to initially consider the question. III. CUSTOMER QUALIFICATION FOR LIFELINE Consistent with FCC orders, the Commission adopts a "means-tested" eligibility standard for identifying qualified Lifeline recipients. In order to receive Lifeline, a consumer must be a current recipient of one of the following low income assistance programs; Medicaid, food stamps, Supplementary Security Income, federal public housing assistance, or Low Income Home Energy Assistance Program. These programs are those required by 47 C.F.R. 54.409(b) as qualification criteria in states such as New Hampshire, that do not provide state Lifeline support. Carriers are required to verify a customer's participation in one of the above-mentioned low income assistance programs. As verification, the carrier may use a document, signed by the customer and certifying under penalty of perjury that the customer is in fact receiving benefits from at least one of the assistance programs identified above. The document must contain the names of the low income program(s) from which the customer receives assistance, as well as an agreement by the customer to notify the carrier when the customer ceases to receive assistance. Carriers must keep the verification document on file. IV. REVISION OF CUSTOMER QUALIFICATION FOR LINK-UP Link-Up is an assistance program which provides a reduction in the carrier's customary charge for commencing service at a qualifying low-income consumer's principal place of residence. New Hampshire currently participates in the Link-Up program and has established qualification criteria for determining if a consumer may receive Link-Up. In order to receive Link-Up, a New Hampshire consumer must be a current recipient of one of a number of low income assistance programs. Now, as a result of regulations adopted by the FCC in Order 97-157, the qualification criteria must expand to include additional programs. Pursuant to 47 C.F.R. 54.415(a), Link-Up qualification criteria in states that provide state Lifeline service, which New Hampshire will forthwith, shall be the same as the criteria set forth in 54.409(b), i.e., participation in one of the programs listed above in order to receive Lifeline. New Hampshire's Link-Up criteria currently do not include three of the programs. Therefore, by this order we will expand the Link-Up qualification criteria to include the following additional programs; Medicaid, federal public housing assistance, and the Low-Income Home Energy Assistance Program. Based upon the foregoing, it is hereby ORDERED NISI, that New Hampshire telecommunications carriers which wish to obtain Eligible Telecommunications Carrier designation shall file with the Commission Lifeline tariffs which comply with the customer qualification methodology described herein for Lifeline; and it is FURTHER ORDERED, that the above-mentioned tariffs shall contain the appropriate rate reductions by which New Hampshire will comply with FCC Order No. 97-157; FURTHER ORDERED, that telecommunications carriers which offer Link-Up shall file with the Commission tariffs which comply with the customer qualification criteria described herein for Link-Up; and it is FURTHER ORDERED, that pursuant to N.H. Admin. Rules, Put 1601.05, the Executive Director and Secretary of the Commission shall cause a copy of this Order Nisi to be published once in a statewide newspaper of general circulation, such publication to be no later than October 14, 1997; and it is FURTHER ORDERED, that all persons interested in responding to this Order Nisi shall submit their comments or file a written request for a hearing on this matter before the Commission no later than October 28, 1997; and it is FURTHER ORDERED, that any party interested in responding to such comments or request for hearing shall do so no later than November 4, 1997; and it is FURTHER ORDERED, that this Order Nisi shall be effective 30 days from its issuance, November 6, 1997, unless the Commission provides otherwise in a supplemental order issued prior to the effective date. By order of the Public Utilities Commission of New Hampshire this seventh day of October, 1997. Douglas L. Patch Bruce B. Ellsworth Susan S. Geiger Chairman Commissioner Commissioner Attested by: Thomas B. Getz Executive Director and Secretary