DR 96-150 Electric Utility Industry Restructuring EDI Working Group Report O R D E R N O. 22,919 May 4, 1998 I. INTRODUCTION In order to facilitate the efficient and reliable transfer of data between regulated distribution companies and non-regulated providers of competitive services, the New Hampshire Public Utilities Commission (Commission) in its Final Plan authorized the establishment of an Electronic Data Interchange (EDI) Working Group for the purpose of developing a consensual plan for the transmission of electronic information. On April 2, 1998, the Working Group filed with the Commission a report recommending the adoption of business rules and related standard transactions and formats for the electronic transfer of customer information. The Working group also recommended that competitive electricity suppliers and competitive service providers attend a mandatory training session that will introduce them to the regulatory and operational requirements of New Hampshire's retail market. In addition, those entities must demonstrate their capability to electronically send data to and receive data from each distribution company in whose service area they intend to do business. The Working Group also sought Commission guidance on several issues on which the group members could not reach consensus. Finally, the Working Group requested that the Commission approve the report promptly, and direct each distribution company to implement its requirements. II. COMMISSION ANALYSIS The Commission commends the members of the EDI Working group for the quality of their work. The issues addressed in the report are complex and deserve our careful and deliberate attention. In order to meet the statutorily imposed date for retail competition as well as the time lines proposed in the report, we will temporarily adopt the Working Group's recommendations pending the outcome of a rulemaking on the implementation of EDI standards. Specifically, each distribution company is directed to implement the report's requirements. With respect to the contested issues, we respond as follows: (1) The Commission adopts the majority recommendation that each distribution company establish and maintain an Internet site for the purpose of providing competitive suppliers easy access to standard documentation. At a minimum, those documents must include approved tariffs, class average load shapes, loss adjustment factors, and scheduled meter-read dates.; (2) The Commission agrees with the group members that believe distribution companies should be given the opportunity to arrange mutually agreeable cash transfer procedures with competitive suppliers who elect the Consolidated Billing Service option. In the event parties are unable to reach to agreement, we will attempt to resolve the disagreements through our dispute resolution procedures. Distribution companies should note, however, that we currently know of no good reason why cash should not be transferred daily to competitive suppliers; (3) We will require interval usage data in the possession of distribution companies to be provided to authorized competitive suppliers when requested. Distribution companies may recover the reasonable incremental costs of providing such a service; (4) The Commission accepts that not all distribution companies will be ready by May 7, 1998 to begin testing the capability of competitive suppliers to receive and send electronic data. We will extend the date for testing to May 31, 1998. Distribution companies that are unable to meet this new deadline may request an extension. Any such request must fully explain the reasons for the company's inability to meet the new deadline, and must include a plan to address those issues as well as propose a new deadline for compliance; (5) The Commission agrees with the EDI Working Group that appropriate authorization for customer enrollment includes a written or electronic notification to competitive suppliers or an oral authorization to a qualified and independent third party verifier; (6) The Commission agrees with the EDI Working Group that competitive suppliers must provide a minimum of two-days notice to distribution companies for the termination of service to become effective on the customer's next meter read date. We also agree that a written notice from the competitive supplier to the customer is not necessary; and (7) We disagree with the EDI Working Group on the issue of notice to distribution companies and customers when a competitive supplier decides to terminate business in New Hampshire. The notice required will be the later of thirty days or the start of the next billing cycle. Based on the foregoing, it is hereby ORDERED, that the recommendations of the EDI Working Group as set forth in the above mentioned report and as clarified in this order are approved pending the outcome of a rulemaking to implement EDI standards; and it is FURTHER ORDERED, that each distribution company implement the report's requirements. By order of the Public Utilities Commission of New Hampshire this fourth day of May, 1998. Douglas L. Patch Bruce B. Ellsworth Susan S. Geiger Chairman Commissioner Commissioner Attested by: Thomas B. Getz Executive Director and Secretary