DS 98-110 GRANITE STATE TELEPHONE COMPANY Request to Introduce Centrex Service Order Extending the Time for Review by 30 days O R D E R N O. 22,979 July 13, 1998 On June 18, 1998, Granite State Telephone Company (GST or Company) petitioned the New Hampshire Public Utilities Commission (Commission) for authority to introduce Centrex Service pursuant to RSA 374:22 and RSA 374:26. Along with the petition, GST attached cost support data for Centrex services. Centrex service, according to GST, is a Central Office based business service which provides advanced business features and services. The standard features included with the proposed Centrex services are Touchtone, Direct Inward Dialing, Intercom Dialing, Call Forward, etc. The proposed monthly rates range from $12.31 to $22.41, depending on the payment method. Customers may elect to pay for Centrex service on a month to month basis or under a service contract. Customers paying for services under a contract will be subject to termination liabilities in the event of early termination. In addition, one-time service establishment and central office equipment charges apply. Staff has reviewed the petition and recommends that the Commission extend the time for review. In Staff's opinion, the cost support data attached to the Company's petition is only a summary sheet of anticipated costs and potential demand for Centrex service. On June 30, 1998, Staff made a request to GST for supplemental information that would provide greater detail in support of the Company's petition. To date, GST has not provided such information. Because the petition does not include adequate cost support information, Staff requests assurance that the cost to implement Centrex service is balanced by the revenues resulting from the demand for its service. In such a scenario, the proposed rates will not exceed the cost of providing the service. We have reviewed the petition and Staff's recommendation. We commend the Company for attempting to introduce new services. However, we are concerned by the Company's lack of detail in support of its proposal. Therefore, consistent with RSA 378:6, IV, we will extend the time for review of this petition for 30 days and order GST to provide the information necessary to insure that Centrex customers or GST stockholders fully cover the cost of providing Centrex services. Based upon the foregoing, it is hereby ORDERED, that pursuant to RSA 378:6, IV the time for review of this petition is extended for 30 days; and it is FURTHER ORDERED, that GST file information necessary to insure that either Centrex customers or stockholders cover the cost of Centrex under the proposed rates. By order of the Public Utilities Commission of New Hampshire this thirteenth day of July, 1998. Douglas L. Patch Bruce B. Ellsworth Susan S. Geiger Chairman Commissioner Commissioner Attested by: Thomas B. Getz Executive Director and Secretary