DR 98-129 EnergyNorth Natural Gas, Inc. 1998/1999 Demand-Side Management Program Order Approving Settlement Agreement O R D E R N O. 23,047 October 27, 1998 APPEARANCES: McLane, Graf, Raulerson & Middleton by Richard A. Samuels, Esq. on behalf of EnergyNorth Natural Gas, Inc.; the Office of the Consumer Advocate by Kenneth E. Traum on behalf of residential ratepayers; and Michelle A. Caraway for the Staff of the New Hampshire Public Utilities Commission. I. PROCEDURAL HISTORY On July 14, 1998, EnergyNorth Natural Gas, Inc. (ENGI) filed with the New Hampshire Public Utilities Commission (Commission) its 1998/1999 Demand-Side Management (DSM) Program proposal. The filing was made in compliance with Order No. 22,635 (July 1, 1997) and Order No. 22,731 (September 23, 1997) which required ENGI to file one DSM program proposal encompassing both residential and commercial and industrial (C&I) programs by July 15, 1998. The program year is October 1, 1998 through September 30, 1999 with the Conservation Charges proposed to take effect November 1, 1998. By an Order of Notice issued August 25, 1998, the Commission scheduled a Prehearing Conference for September 11, 1998, set deadlines for intervention requests and objections thereto, and outlined a proposed procedural schedule. No party filed for intervention. The Office of the Consumer Advocate (OCA) is a statutorily recognized intervenor. On September 21, 1998, the Commission issued Order No. 23,020 approving the procedural schedule. Pursuant to the approved procedural schedule, ENGI and Staff engaged in formal discovery. On September 24, 1998, Staff requested an extension to file testimony due to delays in discovery. On September 25, 1998, Staff filed the direct testimony of Michelle A. Caraway, Utility Analyst III. On September 30, 1998, ENGI, the OCA and Staff participated in a Settlement conference. On October 2, 1998, the Commission granted Staff's request for an extension of time to file testimony. Subsequent to the Settlement conference, ENGI, the OCA and Staff entered into a Settlement Agreement (Settlement). The Settlement resolves all of the issues in this proceeding. The Settlement was filed with the Commission on October 5, 1998. On October 6, 1998, a hearing was held before the Commission at which time testimony supporting the Settlement was presented to the Commission. On October 9, 1998, consistent with the original filing and the terms of the Settlement, ENGI filed an updated calculation of the residential Conservation Charge. II. POSITIONS OF THE PARTIES AND STAFF A. EnergyNorth Natural Gas, Inc. For residential customers, ENGI proposes to implement the ENERGYWI$E Program at a budget of $240,000. ENGI proposes to continue to offer cash rebates of $450 to promote the installation of high efficiency heating systems. ENGI will provide rebates to approximately 500 residential customers who install natural gas fueled central heating equipment with efficiencies substantially above the minimum federal standards. The Total Resource Cost (TRC) test, the method currently accepted by the Commission to evaluate the cost-effectiveness of DSM programs in New Hampshire, resulted in a ratio of 1.04 using an assumption of 33 percent free-ridership. ENGI proposes to eliminate other conservation measures (domestic hot water measures, energy audits, attic insulation installations, and set-back clock thermostats) because of the high overhead costs associated with administering those measures. As filed, the proposed residential Conservation Charge was $0.0063 per therm, a decrease of $0.0030 per therm from the rate currently in effect. The projected annual cost to the average residential heating customer for the ENERGYWI$E Program was estimated to be $6.30. ENGI stated in its July 14, 1998 filing that it would submit a supplemental filing on October 9, 1998 with an updated calculation of the residential Conservation Charge so that the surcharge could be derived using as much known data as possible. On October 9, 1998, consistent with the original filing and the terms of the Settlement, ENGI filed an updated calculation of the residential Conservation Charge. The revised Conservation Charge is $0.0050 per therm, or a decrease of $0.0043 per therm from current residential Conservation Charges. On October 22, 1998, Staff submitted a recommendation to the Commission stating that it had reviewed ENGI's supplemental filing and had found the revised residential Conservation Charge to be consistent with the terms of the original filing and the Settlement. ENGI does not propose to collect a performance incentive related to the 1998/1999 DSM Program. ENGI estimates that there will be approximately $55,965 of Lost Net Margins associated with residential programs that ENGI is entitled to recover. ENGI proposes to continue its C&I program at an estimated budget level of $95,000 and as it was approved by the Commission last year and subsequently modified during the program year to eliminate the 10 percent participant co-payment. ENGI requests that the program continue until September 30, 1999 or until the current overcollection is eliminated, whichever occurs first. In the event that the current overcollection is not eliminated by September 30, 1999, ENGI proposes that any remaining overcollection be applied to the winter Cost of Gas Adjustment and returned to all customers in the winter 1999/2000 period. The proposed C&I program will feature two components. The technical services component will feature energy audits (either a walk-though or comprehensive audit depending upon the needs and usage of the customer) and technical reports, which are provided to ENGI customers by a consulting engineering firm providing natural gas conservation audits. The second component features rebates for the purchase of equipment which increases the energy efficiency of natural gas usage. Rebates are limited to set-back thermostats at a rebate level of $75. ENGI did not perform a TRC test on the C&I program; however, based on results of previous monitoring and evaluation, ENGI believes that the TRC test would result in a ratio of less than 1.0. ENGI stated that it evaluated the option of returning the overcollection through a credit Conservation Charge but considered it more appropriate to continue the program which may be useful for some customers. ENGI does not propose to recover any Lost Net Margins or a performance incentive associated with the C&I program. The proposed surcharge for the 1998/1999 program year is $0.0000 per therm. B. Office of the Consumer Advocate The OCA did not file testimony in this proceeding; however, the OCA did participate in the Settlement Conference and expressed its concern that ENGI's low-income residential customers may not be able to afford to participate in the ENERGYWI$E Program. C. Commission Staff Staff's testimony dealt primarily with ENGI's recovery of Lost Net Margins associated with conservation measures installed for new customers, the cost-effectiveness of the ENERGYWI$E Program, and whether ENGI should continue to offer a DSM program. Staff recommended that ENGI not be entitled to collect Lost Net Margins associated with measures installed for new customers. By Order No. 19,905 (August 7, 1990), the Commission allowed electric utilities to collect lost revenues related to "reduced sales due directly to utility C&LM programs." Staff interpreted this phrase to refer to "a utility's existing customer base and not to DSM programs which have the effect of increasing sales" (Ex. 3, pp. 3-4). Staff's testimony conveyed its concern that ENGI's DSM program could be having the opposite effect intended by DSM programs; i.e., load-building. Staff also testified that the ENERGYWI$E Program was screened for cost-effectiveness using avoided costs that were neither approved nor rejected by the Commission (DR 95-189). Staff recommended that should ENGI propose to continue its DSM Program into the 1999/2000 program year, then ENGI should file an avoided cost study within its Integrated Resource Plan, Docket DR 98-134, by May 15, 1999 so that the study could be reviewed and the results incorporated into the benefit-cost analysis for the upcoming year. Although ENGI's ENERGYWI$E Program appears to be marginally cost-effective at best, Staff recommended that the Commission approve the current filing, provided that ENGI revises its filing to eliminate recovery of Lost Net Margins associated with measure installations for new customers and provided that ENGI uses the 1998/1999 program year to phase out its DSM Program unless ENGI can redesign its program to be cost-effective. Staff concluded its written testimony by stating that it "questions the value of the continuation of DSM programs in a deregulated energy market, especially programs which are marginally cost-effective and which serve to increase the load on a utility's system" (Ex. 3, p. 7). III. SETTLEMENT AGREEMENT ENGI, the OCA and Staff agree that ENGI's DSM Program proposal, as set forth in the Company's July 14, 1998 filing, is in the public interest and should be approved, subject to the following modifications: 1. ENGI, the OCA and Staff expect that this will be ENGI's last year to offer its DSM Programs. However, should ENGI propose to continue its DSM Programs into the 1999/2000 Program Year, then ENGI shall file updated avoided costs so that the programs can be properly screened for cost-effectiveness. If necessary, the avoided cost study will be filed in ENGI's Integrated Resource Plan docket (DR 98-134) on or before May 15, 1999 so that Staff and other interested parties will have an adequate opportunity to review and comment upon the study before the results are incorporated into the 1999/2000 DSM Program filing which would be due July 15, 1999. Otherwise, ENGI, the OCA and Staff will discuss the appropriate manner in which any over- or under-recoveries of DSM costs should be treated at the time of the Winter 1999/2000 Cost of Gas Adjustment filing. 2. ENGI, the OCA and Staff recognize that while low-income residential customers are assessed the DSM surcharge the same as any other residential customers, they may not be as likely to take advantage of the proposed high efficiency heating system rebate program. In part for this reason, ENGI, the OCA and Staff have agreed to assign $16,000 of the proposed DSM Program budget of $240,000 to low-income customers. In order to minimize ENGI's administrative costs, the funds will be made available to Community Action Programs (CAPs) serving ENGI's service territory to install certain DSM measures. The CAPs will be reimbursed their costs by ENGI for the installation of approved measures at rates up to those shown on Exhibit A in low-income residences served by ENGI where the measures would reduce natural gas usage. It is ENGI's, the OCA's and Staff's understanding that the CAPs assess an administrative fee per dwelling unit. The administrative fees are included in the $16,000 budget allotted to the CAPs. If after six months into the Program Year the CAPs are unable to efficiently spend the funds allotted to them, ENGI may reallocate those funds to the heating system rebate program upon consultation with the OCA and Staff. 3. ENGI, the OCA and Staff agree that ENGI shall reduce the amount requested for Lost Net Margins in the 1998/1999 Program Year by 43%. This reduction reflects ENGI's experience that 43% of heating system rebates have gone to customers representing new load on ENGI's system. This adjustment does not impact any Lost Net Margins previously approved by the Commission in the 1996/1997 and 1997/1998 Program Years. 4. ENGI, the OCA and Staff agree that ENGI shall file a revised Schedule 3 of the filing to reflect changes to the proposed Conservation Charges necessitated by the following: a) A revision to the estimated Lost Net Margins for the 1998/1999 Program Year in accordance with Paragraph 3 above; b) The updated over/underrecovery for residential customers based on actual revenues and expenses through August 1998 and estimated revenues and expenses for September and October 1998; and c) Updated sales forecasts based on ENGI's internal preliminary 1999 fiscal year operating budget. The above information shall be submitted to the Commission on or before October 9, 1998 to allow Staff adequate time to review the materials and to make a recommendation to the Commission so that a supplemental order approving the revised Conservation Charges can be issued for bills-rendered on or after November 1, 1998. 5. ENGI, the OCA and Staff agree that ENGI shall continue to file its monthly reports for the 1998/1999 Program Year in accordance with Order No. 22,731. 6. The Conservation Charges shall go into effect November 1, 1998 and shall stay in effect through October 31, 1999. ENGI, the OCA and Staff recommend that the Commission waive N.H. Admin. Rules, Puc 1203.05(a) to the extent that it may apply to implementation of the DSM Program, so that the Conservation Charges may be implemented on a bills-rendered basis effective as of November 1, 1998. IV. COMMISSION ANALYSIS After careful review of the record in this docket, we find that the Settlement Agreement filed by ENGI, the OCA and Staff is reasonable and is in the public good. We will approve ENGI's 1998/1999 DSM Program as outlined in the Settlement Agreement. We find that the Settlement accurately addresses the issue of recovery of Lost Net Margins associated with measure installations for customers who represent new load to ENGI's distribution system. DSM programs were implemented as part of Integrated Resource Plan filings so that demand side and supply side options could be analyzed to "determine the optimal mix of resources that will provide ratepayers' energy service needs at the least cost consistent with the reliable supply..." (Order No. 19,052 dated April 7, 1998). It was the Commission's intention that these programs would be used to conserve energy and would not be used as potential marketing tools to build load on a utility's system at other ratepayers' expense, a concern heightened by the move to increased competition in energy markets. The Settlement modifies ENGI's DSM Program proposal by setting aside $16,000 for low-income customers. Although ENGI's currently approved program has a low-income aspect to it, the proposal for the 1998/1999 program year did not. We agree with testimony offered at the hearing that low-income customers may not be able to afford to participate in the proposed ENERGYWI$E Program which provides a rebate for the incremental portion only of upgrading to a high efficiency heating system. Therefore, the $16,000 allocated to the CAPs to install conservation measures in accordance with Exhibit A of the Settlement Agreement ensures that those customers, while funding ENGI's DSM program, will not be unintentionally barred from DSM Program participation due to their financial situation which may restrict their ability to install higher cost heating systems. The most notable aspect of the Settlement is the anticipated use of the 1998/1999 program year to phase out ENGI's DSM programs for both residential and C&I customers. When asked the reasons behind the phase out, Staff stated that the programs were marginally cost-effective, if at all. Staff also stated that the measures traditionally offered by ENGI are low cost measures that can be found in the marketplace at competitive prices (Tr. at 16). ENGI agreed with Staff that the measures are readily available and do not require continued subsidization by ENGI's customers (Tr. at 18). ENGI stated that it wanted to continue the DSM program for another year to gradually phase out the program and to provide rebates to customers that had expected to receive the rebates before the funding was depleted in the current year. The OCA generally agreed with the comments made by Staff and ENGI and continued to state there is an open docket addressing unbundling for natural gas and that the role of DSM in a competitive market may or may not be appropriate. The OCA also stated that it is concerned how low-income residential customers will fare in a retail choice environment and that if a DSM Program can be cost-effective in a deregulated market, that is an option that should be evaluated for low-income customers (Tr. at 20). Given that the parties and Staff believe that the measures traditionally offered by ENGI are commercially available, and given some concern that the heating system rebate program may be building load on the distribution system, it may be appropriate, as recommended by ENGI and the Staff, for ENGI to phase out its DSM Program during the 1998/1999 program year. However, the record before us does not permit a firm conclusion to that effect. It may be that improved program designs could be adopted, for example, to capture more savings from measures and contributions from customers, and which are more carefully tailored to respond to the specific market barriers facing gas customers in the changing natural gas markets. On the other hand, updated avoided costs may prove to be lower than the earlier estimates on which the upcoming year's program have been evaluated. The concerns raised by Staff about the role of gas DSM in a competitive marketplace are also important and must be carefully weighed in any decision on ENGI's future plans for DSM. We note that the Settlement agreement does not bind the company to phasing out the program, but merely recites ENGI's expectation that it will do so. We approve the Settlement's treatment of 1998/1999 program proposals, but refrain from deciding at this time whether ENGI should phase out its DSM programs by 1999/2000. We also note that the Settlement properly provides that should ENGI decide to continue its DSM Program into the 1999/2000 program year, ENGI must file an updated avoided cost study to show that its future DSM programs are cost-effective, thereby justifying continued funding by ENGI's ratepayers. We expect that in the course of the proceedings of the Energy Efficiency Working Group and discussions of interested persons concerning the gas unbundling docket, further insight into the issues raised by the settling parties here will be available to inform ENGI's decisionmaking concerning the role of DSM in its service area beyond the 1998/1999 program year. Finally, we waive the application of N.H. Admin. Rules, Puc 1203.05(a), which requires generally that rate changes be implemented on a service-rendered basis, and will allow ENGI to implement its Conservation Charges on a bills-rendered basis. This waiver, pursuant to Puc 201.05, produces a result consistent with the principles embodied in Puc 1203.05(b), which sets forth exceptions for allowing rate changes on a bills-rendered basis, and is in the public interest because it eliminates consumer confusion and reduces administrative costs. Based upon the foregoing, it is hereby ORDERED, that ENGI's 1998/1999 DSM Program proposal, as filed on July 14, 1998 and as modified by the Settlement Agreement, is APPROVED; and it is FURTHER ORDERED, that ENGI's Conservation Charges of $0.0050 per therm for the Residential Class and $0.0000 per therm for the C&I Class are approved effective November 1, 1998 on a bills-rendered basis; and it is FURTHER ORDERED, that ENGI shall file compliance tariff pages no later than November 2, 1998. By order of the Public Utilities Commission of New Hampshire this twenty-seventh day of October, 1998. Douglas L. Patch Susan S. Geiger Nancy Brockway Chairman Commissioner Commissioner Attested by: Thomas B. Getz Executive Director and Secretary