DR 98-104 Rolling Ridge Water Company Petition to Increase Rates Order Addressing Rate Increase and Future Operations O R D E R N O. 23,140 February 8, 1999 APPEARANCES: Stephen C. Robinson, C.P.A. for Rolling Ridge Water Company; Thomas Sweeny, pro se; and Eugene F. Sullivan III, Esq. for the Staff of the New Hampshire Public Utilities Commission. I. PROCEDURAL HISTORY On July 28, 1998, Rolling Ridge Water System (Rolling Ridge) filed a petition for a proposed permanent rate increase with supporting financial schedules which, if approved, would result in an annual revenue increase of $7,693.00 or a 91.7% increase in customers' annual rates. On August 31, 1998, the Commission issued Order No. 23,004 suspending the proposed rate increase for investigation pursuant to RSA 378:6. Rolling Ridge is a public water utility operated as a sole proprietorship by Robert A. DeMers, a Maine resident. The water system provides service to thirty (30) customers in a limited area of the Town of Bartlett. II. POSITIONS OF THE PARTIES AND STAFF A. Rolling Ridge Mr. Stephen C. Robinson, CPA, appeared on behalf of Rolling Ridge and testified that for the last 6 years the system has operated at a loss in the total amount of $14,000. He stated that the revenue increase is necessary to meet increased operating expenses, to purchase a new pump and to remain financially viable. The requested rate of return on equity is 10.4%; the system has no debt. Mr Robinson testified that Mr. DeMers was ill and could not be present at the hearing because he was in the hospital. Mr. Robinson testified that the system is currently being operated by Scott Hayes. Although Mr. DeMers pays Mr. Hayes as work is performed, Mr. Robinson was unaware of any written contract between Mr. DeMers and Mr. Hayes. B. Intervenor Thomas Sweeny Mr. Sweeney testified that he believed the Commission should step in and appoint a receiver because the health and safety of customers are at risk. C. Staff Douglas Brogan, of the Commission's Engineering Department, testified that the system has many structural deficiencies including an underground pump station that is only 5 feet from the road and is frequently flooded or covered with snow. Mr. Brogan recommended that the pump station be relocated and that there are other severe problems with the system that need attention, including: poor water quality; inadequate pressure storage; leaks in the distribution system which lead to periodic outages; and poor construction generally. In summary, according to Mr. Brogan, the system is in "serious condition" and Mr. DeMers clearly does not want to continue to operate it. At the request of a customer, the North Country Council filed an application with the Department of Environmental Services for state revolving loan funds to be used for three possible scenarios: replacement of the system; consolidation of the system with up to three small neighboring systems; and interconnection with nearby Bartlett Village Fire Precinct. Mr. Brogan recommended delaying any rate increase for at least a year or making any increase conditional upon the award of state revolving funds or grant money or the transfer of system ownership. Thomas Scully, of the Commission's Finance Department, testified that after making certain adjustments to the proposal filed by Rolling Ridge he could support a rate increase of 44.82%. The Finance Department, however, strongly opposes any rate increase at this time primarily because Rolling Ridge has not taken steps to address the high costs associated with system leakage, and based on the testimony of Mr. Brogan, customers were not receiving safe and adequate service. III. COMMISSION ANALYSIS The first issue for our consideration is whether to grant the request to increase rates and whether this water utility should be placed under our receivership. We agree with Staff that it would be inappropriate to grant this particular system a rate increase of 91.7% at this time. Given Mr. DeMers' current and past failure to address significant water problems, there is no guarantee that a revenue increase would be used for system improvements. We believe that the record supports a finding that Rolling Ridge is failing to provide adequate and reasonable service to its customers and that such failure is a serious and imminent threat to the health and safety of its customers. At this time, however, we will not appoint a receiver, but will direct our Staff to take such temporary action as is necessary to assure continued service. RSA 374:47-a. Such action should include, but not be limited to: finding a party who would be willing to act as a receiver; making sure that Mr. Hayes is continuing to operate the system; and exploring the willingness of another company to acquire the system. Staff shall report its findings to the Commission on these issues within 60 days of the date of this order. In the event the water system is placed under the supervision of a receiver or the Commission approves the transfer of the system to another water utility we will grant the rate relief suggested by Staff. Such action will ensure that any revenues garnered through a rate increase are used to improve the system and provide safe and adequate service to customers. Moreover, the 44.82% rate increase will not preclude a receiver or a new owner from petitioning the Commission for an additional rate increase if circumstances so warrant. Based upon the foregoing, it is hereby ORDERED, that Robert A. DeMers', doing business as Rolling Ridge Water System, request to increase rates is DENIED; and it is FURTHER ORDERED, that our Staff take the actions set forth above and report back to us within sixty (60) days of this order; and it is FURTHER ORDERED, that the recommended increase in rates of 44.82% will be effective upon the appointment of a receiver or transfer of the system. By order of the Public Utilities Commission of New Hampshire this eighth day of February, 1999. Douglas L. Patch Susan S. Geiger Nancy Brockway Chairman Commissioner Commissioner Attested by: Thomas B. Getz Executive Director and Secretary