DT 99-603 North American Numbering Plan Administrator Petition for Area Code Relief Plan Order Approving Interventions and Establishing a Procedural Schedule O R D E R N O. 23,199 April 19, 1999 Appearances: Kimberly D. Wheeler on behalf of the Petitioner, Lockheed Martin (North American Numbering Plan Administrator or NANPA); Victor D. Del Vecchio, Esq. on behalf of Bell Atlantic-New Hampshire (BA-NH); Frederick J. Coolbroth, Esq. on behalf of Granite State Telephone, Inc., Merrimack County Telephone Company, Inc., Contoocook Valley Telephone Company, Inc., Wilton Telephone Company, Inc., Hollis Telephone Company, Inc., Dunbarton Telephone Company, Inc., Northland Telephone Company of Maine, Inc., Bretton Woods Telephone Company, Inc., and Dixville Telephone Company (collectively referred to herein as the Independent Companies or the ICOs); Curtis L. Groves, Esq. on behalf of MCI WorldCom, Inc. (MCI); James A. Sanborn on behalf of Union Telephone Company (Union); Stacy L. Parker, Esq. on behalf of MediaOne; Kenneth Ira Spigle, Esq. on behalf of Sprint Spectrum L.P. dba Sprint PCS (Sprint); Kath Mulholland on behalf of BayRing Communications (BayRing); Nathan T. Foose, Esq. on behalf of Nextel Communications of the Mid-Atlantic, Inc. (Nextel); Robert Aurigema, Esq. on behalf of AT&T Communications of New Hampshire, Inc. (AT&T); Teresa L. Moore, Esq. on behalf of Cellco Partnership dba Bell Atlantic Mobile (BA-M); William Homeyer, Office of Consumer Advocate (OCA)on behalf of residential utility customers; and Larry S. Eckhaus, Esq. on behalf of the Staff (Staff) of the New Hampshire Public Utilities Commission (Commission). I. Procedural History Pursuant to Order No. 23,166 (March 19, 1999), on April 7, 1999, the New Hampshire Public Utilities Commission (Commission) held a duly noticed Prehearing Conference regarding the NANPA's Petition for approval of an area code relief plan. Since November 6, 1998, when NANPA declared an Extraordinary Jeopardy Situation for New Hampshire's 603 area code, NANPA conducted state-wide telecommunications industry meetings at which the industry reached an "industry consensus" on an area code relief plan. NANPA's petition requests the Commission approve the industry consensus to implement an overlay solution to the area code exhaust projected by NANPA to occur in the fourth quarter of the year 2000. II. Interventions In addition to the appearances noted above, timely filed petitions to intervene were received from the Business and Industry Association of New Hampshire, the Greater Portsmouth Chamber of Commerce, NEVD of NH, Rep. Jeb E. Bradley and Vitts Networks, Inc. There being no objection to the interventions, the Commission grants full intervention to all parties who appeared who filed petitions to intervene. III. Positions of the Parties and Staff At the Prehearing Conference, all parties and Staff outlined their respective positions regarding area code relief. The parties offered two main solutions to the problem: (1) an overlay, or (2) a geographic split relief plan, to provide a new area code when one becomes necessary. In addition, there was discussion as to whether numbering conservation efforts should be undertaken before beginning to implement a relief plan. An overlay plan may be for all services or for specific services. Under an all services overlay plan as proposed by NANPA, all existing customers would retain the 603 area code and number changes would not be required for existing customers. However, ten-digit local dialing would be required. When the 603 area code exhausts, all code assignments would be made in the new overlay area code, which would be assigned to the same geographic area as the 603 area code. The geographic split relief plan would divide the State geographically into two, as yet undetermined, area codes Numbering Plan Areas or NPAs which would have different area codes. Existing customers in one NPA would be assigned new ten-digit numbers. While seven digit dialing would be required within an NPA, ten-digit dialing would be required between NPAs. The NANPA described its role as facilitating the New Hampshire the New Hampshire telecommunications industry to reach consensus to recommend a single relief plan for the 603 area code to the Commission. As the neutral third party administrator, Lockheed Martin has no independent view regarding the relief option selected by the industry. Generally, the ICOs, BA-M, Nextel, Union and Sprint either favor, or do not object to, a state-wide all-services overlay. MCI, and MediaOne support a geographic split. AT&T would support either option which is more likely to make numbers available on a timely basis. BayRing supports a geographic split but does not expect to oppose an overlay plan. The OCA and Staff expressed no preference at this time. BA-NH supported the all services overlay approach and had serious concerns regarding a geographic split. In addition, BA-NH recommended a minimum of 12 to 15 months for the introduction of the new area code which included six months of technical preparation and customer education, and a six month period during which a customer could dial either the old number or the new number. AT&T indicated either option is acceptable to them if certain conditions are met. For overlay, these include mandatory ten-digit dialing and individual number portability. AT&T opposed technology specific overlays. For geographic split, AT&T proposed wireless grandfathering in the existing NPA, as did BA-M. MCI supported geographic split but maintained that if an overlay is chosen, the Commission should order unassigned number porting. Sprint supports an all services overlay and recommends that the Commission consider including competition in its definition of "consumer friendly" when deciding which option to adopt. In addition, Sprint suggested that in the event conservation measures are adopted and are successful in delaying the implementation of an overlay, new numbers can be issued in the existing NPA, while under a geographic split that would not happen. The OCA stated that with only about 1.5 million of 7.5 million available numbers used in New Hampshire, it should not be necessary to add a new area code at all. At this time, the OCA indicated that it has no firm position on either a split or an overlay, but intends to discuss this matter with its Advisory Board. Staff indicated that its goals for this docket are to identify the causes of the numbering problem, assess the impact of every relief option, and make a recommendation that balances the short and long term effects of any choice, as well as the various interests that are represented and or affected. Staff proposed that the parties file testimony supporting their position vis a vis other options and addressing, at a minimum, the criteria listed in the Commission's Order 23,166: including, but not limited to, minimizing customer disruption, cost, and confusion, conserving the total pool of telephone numbers if a new area code is created, minimizing geographic controversy and the chances of future area code changes, ensuring public safety, equitable treatment of consumers and competitive neutrality. All parties and Staff agreed that conservation efforts should be undertaken as soon as possible. However, Bell Atlantic, AT&T, MCI, Union, the ICOs, Sprint, NexTel and MediaOne, while supporting conservation, urged the Commission not to mistake conservation as a substitute for area code relief. The OCA, on the other hand, urged the Commission to pursue conservation measures until a date certain in order to see if conservation measures alone will forestall area code exhaust. Staff also supported conservation efforts and suggested that the Commission hold public hearings and use its website to inform and permit comment by consumers. IV. Commission Analysis Because the implementation of any area code relief plan will entail inconvenience and expense for New Hampshire customers, we will thoroughly examine the need for and ramifications of such a plan. Although we appreciate the efforts made to reach an industry consensus, we do not, at this juncture, rule out any area relief plan. In its petition, NANPA passed on an industry request that we issue our decision as to the choice of area code relief by June 1, 1999, in order to allow sufficient time to implement whatever plan is chosen. Although this proposed schedule represents a very condensed schedule for considering such an important issue, we find that the procedural schedule proposed by the parties and Staff, which will approximate the requested schedule, will be adequate. V. Procedural Schedule The proposed procedural schedule to be followed in this proceeding, as agreed to by the parties and Staff at a technical session following the hearing is as follows: Data Requests to NANPA April 14 Data Responses from NANPA April 21 Testimony with Executive Summary, to include demarcation of geographic boundary if supporting a split approach April 30 Public Hearings in Hanover, Keene, Littleton, Laconia, between May 7 Manchester, Portsmouth and May 21 Data Requests on testimony May 7 Data Responses on testimony May 21 Rebuttal Testimony June 2 Hearings June 16-17 Briefs, if necessary TBD Recommended Order July 8 Due to the compressed schedule, filings must be received (rather than mailed) by the dates set forth above. In order to expedite receipt of a filing, the parties and Staff may consider using fax or e-mail, in addition to hard copies by mail, to deliver the documents. Based upon the foregoing, it is hereby ORDERED, that the Motions to Intervene described above are GRANTED; and it is FURTHER ORDERED, that the proposed procedural schedule as outlined above is GRANTED. By order of the Public Utilities Commission of New Hampshire this nineteenth day of April, 1999. Douglas L. Patch Susan S. Geiger Nancy Brockway Chairman Commissioner Commissioner Attested by: Kimberly Nolin Smith Assistant Secretary